Sales Policy for Urbanbina

Effective Date: January 7, 2025

Welcome to Urbanbina! We strive to provide our customers with a seamless shopping experience. Please read our Sales Policy carefully, as it governs all purchases made through our website https://urbanbina.com. By placing an order, you agree to the terms outlined below.

1. Product Availability

  • All products are subject to availability.
  • We make every effort to ensure stock accuracy, but errors may occur. If an item is out of stock after you’ve placed your order, we will notify you promptly and provide the option to backorder, replace, or cancel the item.

2. Pricing Policy

  • Prices are listed in USD and include applicable taxes unless stated otherwise.
  • Urbanbina reserves the right to modify product prices at any time without prior notice.
  • Discounts, promotions, and special offers cannot be combined unless explicitly stated.

3. Order Process

a. Placing an Order

  • Select your desired products, add them to your cart, and proceed to checkout.
  • Review your order details, including shipping and billing information, before submitting.

b. Order Confirmation

  • Once your order is placed, you will receive a confirmation email with the details.
  • If you do not receive a confirmation email, please contact us at info@urbanbina.com.

c. Order Changes or Cancellations

  • You can request changes or cancellations within 24 hours of placing your order.
  • After this period, the order will be processed, and changes may not be possible.

4. Payment Terms

  • We accept major credit/debit cards, PayPal, and other payment methods available at checkout.
  • All payments are processed securely through encrypted payment gateways.
  • Orders will not be processed until payment is successfully completed.

5. Shipping and Delivery

  • Shipping fees and estimated delivery times are provided at checkout.
  • Orders are typically processed within 1-3 business days after payment confirmation.
  • Urbanbina is not responsible for delays caused by carriers, customs, or unforeseen circumstances.

6. Promotions and Discounts

  • Promotional codes must be applied at checkout to qualify.
  • Discounts cannot be applied retroactively or combined with other offers unless specified.
  • Urbanbina reserves the right to cancel or modify promotions at any time.

7. Returns and Refunds

For details on returns and refunds, please refer to our Refund and Returns Policy.

8. Product Descriptions

  • We make every effort to display accurate product information, including descriptions, images, and colors.
  • Actual product colors may vary due to monitor settings and lighting.

9. Customer Responsibilities

  • Ensure all personal and shipping information is accurate when placing an order.
  • Review the product details and terms of sale before confirming your purchase.
  • Notify Urbanbina of any issues with your order promptly.

10. Disputes and Liability

  • Urbanbina is not responsible for losses resulting from the misuse of our products.
  • In case of disputes, our maximum liability is limited to the total value of the order.

11. Contact Us

For questions about our Sales Policy or assistance with your order, contact us:

Thank you for choosing Urbanbina! We value your business and look forward to serving you with premium beauty products.