Payment Policy for Urbanbina

Effective Date: September 5, 2025

This Payment Policy explains the accepted methods of payment, security measures, and conditions under which transactions are processed at https://urbanbina.com/. By purchasing from Urbanbina, you agree to comply with the terms outlined in this policy.

Accepted Payment Methods

For your convenience, Urbanbina accepts the following secure payment methods:

  • Major credit and debit cards (Visa, MasterCard, American Express, Discover).
  • Trusted third-party gateways such as PayPal and Stripe.
  • Gift cards or promotional vouchers issued by Urbanbina (where applicable).

Payment Processing

  • All payments must be made in full at the time of purchase before orders are processed and shipped.
  • Transactions are processed in U.S. Dollars (USD) unless otherwise stated.
  • Once payment is successfully completed, you will receive an order confirmation email containing your receipt and purchase details.

Payment Security

Urbanbina uses SSL encryption and secure servers to protect your payment details. We partner only with PCI DSS-compliant payment processors to ensure your financial information remains safe. We do not store your full credit card details on our servers.

Declined or Failed Payments

  • If your payment is declined, your order will not be processed until a valid method of payment is provided.
  • In the event of a failed transaction, we recommend contacting your bank or card provider to resolve the issue.
  • Urbanbina reserves the right to cancel or hold any order pending verification of payment details.

Refunds and Adjustments

Refunds for returned or canceled orders will be processed to the original payment method used. Please allow 7–10 business days for funds to be reflected in your account. Refunds are governed by our Refund and Returns Policy.

Promotions, Discounts, and Vouchers

Promotional codes, vouchers, and discounts may be applied during checkout. Only one promotion code can be used per order unless otherwise stated. Discounts cannot be exchanged for cash.

Customer Responsibility

Customers are responsible for ensuring accurate billing information is provided at checkout. Any discrepancies may result in delays or cancellation of your order.

Policy Updates

Urbanbina may update this Payment Policy to reflect changes in available payment methods, regulations, or technology. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions or concerns regarding payments, please contact us:

By completing a purchase with Urbanbina, you acknowledge and agree to the terms of this Payment Policy. Thank you for trusting us with your skincare needs.