Sales Policy for Urbanbina

Effective Date: March 15, 2025

At Urbanbina, we are committed to providing our customers with high-quality skincare products and excellent customer service. Please review our Sales Policy for detailed information regarding purchasing, pricing, promotions, and payment terms.

1. Ordering Process

When placing an order on our website https://urbanbina.com/, you will receive an email confirming the details of your purchase. This email does not constitute an acceptance of your order; it simply confirms that we have received it. Orders are subject to availability and verification.

2. Pricing and Payment

  • Pricing: All prices listed on our website are in US Dollars (USD) and may be subject to change without prior notice. Prices include applicable sales tax, unless otherwise stated.
  • Payment: We accept payments via major credit cards (Visa, MasterCard, American Express), PayPal, and other payment methods available on our website. Payment is processed at the time of purchase.

3. Discounts and Promotions

  • Promotions: From time to time, Urbanbina may offer promotional discounts, deals, or special offers. These promotions may be time-limited and subject to specific terms and conditions.
  • Discount Codes: Discount codes must be applied at the time of checkout. We cannot apply discount codes after the order has been placed.
  • Non-Transferable: Promotions and discounts are non-transferable and may only be applied to the specific products and terms for which they were intended.

4. Shipping and Delivery

  • Shipping Methods: We offer a variety of shipping methods. Delivery times and fees depend on the shipping method selected at checkout and your delivery location.
  • Processing Time: Orders are typically processed within 1-3 business days. You will receive tracking information once your order has been shipped.
  • Shipping Costs: Shipping fees are calculated at checkout based on the delivery method and location. Free shipping promotions may apply to eligible orders.

5. Order Cancellations

  • Cancellation Before Shipment: If you wish to cancel an order, please contact us as soon as possible. Orders can only be canceled before they have been shipped. Once shipped, the order cannot be canceled, but you can return the item following our Refund and Returns Policy.
  • Order Modifications: Unfortunately, we are unable to modify orders once they have been placed. If you need to make changes, we recommend contacting us as quickly as possible.

6. Sales Tax

Sales tax is applied based on the shipping address and applicable state laws. If you are located in a state where sales tax is required, it will be added to the total cost of your order.

7. Product Availability

While we strive to keep our website updated with current stock levels, products may become unavailable due to high demand or unforeseen circumstances. If a product is out of stock, we will notify you via email and either offer an alternative product or issue a refund.

8. Return and Refund Policy

For details on how to return or exchange products, please refer to our Refund and Returns Policy. All sales are subject to our return and refund terms.

9. Customer Responsibility

By purchasing from Urbanbina, you agree to provide accurate and complete information for your order, including your shipping address and contact details. It is your responsibility to ensure that the information provided is correct.

10. Limitation of Liability

While we take every effort to ensure the accuracy of product descriptions and availability, Urbanbina is not liable for errors or inaccuracies in the content, pricing, or availability of products. In no event shall our liability exceed the amount you paid for the products in question.

11. Customer Service

If you have any questions about your order, our products, or our sales policies, please contact our Customer Service team:

Urbanbina
39 Ocean St, Palm Coast, Florida (FL)
Phone: (386) 446-6644
Email: info@urbanbina.com